Privacy Policy
Effective Date: July 1, 2026
This Privacy Policy explains how RenderZen collects, uses, stores and protects Personal Data when you use our Website or contact us.
1. Introduction
RenderZen (“RenderZen”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, contact us, or use our architectural visualization, 3D rendering, animation, and related creative services (the “Services”).
By using our website or contacting us through the website, you acknowledge that you have read this Privacy Policy.
For the purposes of this Privacy Policy, “Personal Data” means any information relating to an identified or identifiable natural person.
2. Who We Are
RenderZen is a provider of architectural visualization services, including:
- architectural 3D renderings;
- interior visualizations;
- exterior visualizations;
- architectural animations;
- interactive visualization solutions;
- related creative services.
Our website allows prospective customers to learn about our services and contact us regarding potential projects.
3. Information We Collect
Information You Provide
When you contact us through our website, we may collect:
- your name;
- your email address;
- the contents of your message;
- any project files, drawings, specifications, images, or other information you voluntarily provide during our communications.
If you later engage RenderZen to provide Services, we may also receive project-related materials necessary to perform those Services.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address;
- browser type;
- operating system;
- pages visited;
- date and time of access;
- referring website or URL;
- website usage information collected through cookies and analytics technologies.
4. How We Use Personal Information
We use personal information only for legitimate business purposes, including to:
- respond to inquiries submitted through our website;
- communicate regarding prospective or ongoing projects;
- prepare proposals and quotations;
- provide our architectural visualization and creative services;
- improve our website and user experience;
- analyze website traffic and visitor interactions using analytics technologies;
- measure the effectiveness of our marketing activities;
- maintain the security of our website;
- comply with applicable legal obligations;
- protect our legitimate business interests where appropriate.
RenderZen does not sell personal information to third parties.
5. Legal Bases for Processing
Where applicable under the General Data Protection Regulation (“GDPR”), RenderZen processes Personal Data on one or more of the following legal bases:
- Performance of Contract – to provide requested services or respond to pre-contractual inquiries.
- Legitimate interests – to operate, improve, and protect our business and website.
- Consent – where consent is required by applicable law.
- Legal obligations – where processing is necessary to comply with applicable legal or regulatory requirements.
6. Cookies and Analytics
Our website uses cookies and similar technologies to improve functionality, analyze website traffic, and measure the effectiveness of our marketing activities. For more information about the cookies we use and how you can manage your cookie preferences, please see our Cookie Policy.
We use Google Analytics to collect aggregated statistical information regarding website usage.
We also use Meta Pixel (Facebook Pixel) to understand how visitors interact with our website and to measure the effectiveness of our advertising campaigns.
These technologies may collect information such as pages visited, session duration, browser type, device information, approximate geographic location, and interactions with our website.
The information collected is used only in aggregate or as otherwise permitted by applicable law to improve our website, services, and marketing activities. We do not use these technologies to identify individual visitors.
You may configure your browser to refuse or delete cookies. Please note that some website features may not function properly if cookies are disabled.
7. Sharing Personal Information
RenderZen does not sell or rent Personal Data.
We may share Personal Data only where necessary to operate our business or provide our Services, including with trusted third-party service providers acting on our behalf that support our operations, such as:
- Google Workspace;
- Dropbox;
- Slack;
- Zoom;
- Trello;
- Jira.
These providers process Personal Data only to the extent necessary to provide their respective services and in accordance with their applicable contractual and legal obligations. We do not authorize these providers to use Personal Data for their own marketing or unrelated business purposes.
We may also disclose Personal Data where required by applicable law or to protect our legal rights.
8. International Data Transfers
RenderZen is based in Kyiv, Ukraine.
Personal Data may be stored or processed using reputable cloud service providers that operate internationally. Where applicable, we take reasonable steps to ensure that Personal Data receives an appropriate level of protection consistent with applicable data protection laws.
Where required by applicable law, appropriate safeguards will be implemented for such transfers.
9. Data Retention
We retain Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with applicable legal obligations.
Project-related information and associated communications are generally retained for up to three (3) years following project completion unless a longer retention period is required by law or agreed with the customer.
10. Data Security
RenderZen is committed to protecting Personal Data through appropriate technical and organizational measures designed to prevent unauthorized access, disclosure, alteration, or destruction.
Our security measures include, where appropriate:
- access controls based on business need;
- contractual confidentiality obligations for authorized personnel;
- secure storage using reputable cloud service providers;
- strong authentication measures where applicable;
- secure deletion procedures for data that is no longer required;
- periodic review of access permissions.
While we take reasonable measures to protect Personal Data, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.
11. Artificial Intelligence
RenderZen does not use Customer Personal Data to train, retrain, or fine-tune artificial intelligence or machine learning models.
Customer Personal Data is not submitted to third-party AI services for processing.
Artificial intelligence tools, if used, are limited to supporting RenderZen’s own internal business activities and are not used to process Customer Personal Data.
12. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- request access to your Personal Data;
- request correction of inaccurate or incomplete Personal Data;
- request deletion of your Personal Data;
- request restriction of processing;
- object to certain types of processing;
- request a copy of your Personal Data in a portable format;
- withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details below.
We will respond to your request within the time required by applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations, or data processing practices.
The updated version will be published on this page together with the revised Effective Date.
14. Children
Our Services are intended for business users and are not directed to individuals under the age of 18. We do not knowingly collect Personal Data from children.
15. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us at:
RenderZen
Based in Kyiv, Ukraine
Email: i.malovichko@renderzen.com
Website: https://renderzen.com
